About UNFAUXGETTABLE DESIGNS
This site contains a wide range of Tudor, Elizabethan and celtic inspired jewellery and accessories and the vast majority of these items are handmade to order.
The metals used throughout are either silver or gold plated wire and components, these are combined with a range of quality glass pearls, glass crystals and also Swarovski crystal. There is also a new category for Sterling Silver designs.
All item descriptions give as much information as possible but if there are any questions that are not answered in the descriptions do not hesitate to contact us and we will do our utmost to help.
Our company is based on the belief that our customers' needs are of the utmost importance. I am committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.
DELIVERY
All items are sent by Royal Mail first class Recorded delivery as standard, tracking information can be provided after an item is shipped.
Please allow up to 21 days for delivery, however if items are currently in stock at the time of ordering they are usually shipped within 2 - 3 days from the date of payment. You will receive an aproximate delivery timescale on receipt of your payment, if you need any item urgently please email with the item name or reference number before buying so we can check if it is in stock and ready for immediate dispatch.
The main payment method on this website is via Paypal, however we can also accept payments by cheques, postal order or via direct bank transfer, if you would like to pay by any of these alternative methods please email via the 'Contact Us' page for detail.
INTERNATIONAL ORDERS
International orders are sent by standard airmail at a cost of £3 per item, this does not provide parcel tracking information. If parcel tracking is required, an upgrade to international registered delivery can be requested through the contact us form and an invoice for an additonal £4 can then be arranged for you. The parcel tracking reference would then be provided upon shipping. Any duties or custom charges are to be paid for the customer, unfortunately we have no control over what parcels are delayed at customs upon entering another country.
RETURNS
As the items are handmade to order I do not offer refunds so please ask any questions you may have before you buy.
In the very unlikely event of an item arriving with you damaged in any way you will be offered either a full refund or a replacment/exchange if available.
